Site Manager, Mobile Tour
Job Title: Site Manager, Mobile Tour
Location: Mobile Tour (Location Varies)
Reports To: Associate Director, Mobile Tour
Status: Full-Time, Temporary
Term of Employment: April, 2019 – April, 2020 (End Date TBD)
Deadline for Applications: January 21, 2019
StoryCorps is the acclaimed national nonprofit that preserves and shares humanity’s stories in order to build connections between people and create a more just and compassionate world. Founded in 2003 by MacArthur Fellow Dave Isay, StoryCorps is the largest single collection of human voices ever gathered. To date, we have recorded and archived more than 200,000 interviews with more than 400,000 participants across the country through our interview programs. StoryCorps shares audio and animated excerpts of interviews with the world through popular weekly NPR broadcasts, social media and other digital platforms, educational curricula, and best-selling books. These powerful stories illustrate our shared humanity and show how much more we share in common than divides us.
The Site Manager, Mobile Tour reports to the Associate Director, Mobile and is a senior member of the Mobile Department, which oversees StoryCorps’ Mobile Tour and the operations of the MobileBooth. A MobileBooth is an Airstream trailer outfitted with a recording studio that travels the country year-round collecting stories. The MobileBooth partners with local public radio stations for 4-6 week visits to towns and cities nationwide.
The Site Manager, Mobile Tour is assigned to manage a MobileBooth, and is responsible for managing all aspects of the Booth’s operations, logistics and staff supervision. They serve as the primary on-the-ground liaison to community organizations, public radio partners, and press. The Site Manager lives and works on the road for one year.
The Site Manager also supervises a rotating team of three Facilitators, the front-line staff who support the recording of StoryCorps interviews. The Site Manager ensures the Facilitators receive regular supervision (while on the road or working from the NY office), training, and performance assessment, additionally the Site Manager coordinates and delegates work and sets performance goals. The Site Manager also ensures that all tasks related to the operation of the MobileBooth are quality checked, including maintaining the facility and recording equipment and regularly communicating and troubleshooting issues with various StoryCorps departments. Additionally, two days per week, the Site Manager acts as a Facilitator at the MobileBooth, guiding participants through the StoryCorps interview process.
The term of employment for the Site Manager, Mobile Tour will be one year. Upon hire, the Site Manager will be required to attend a mandatory 2-week training at our Brooklyn, NY headquarters, as well as one week of training on-site at the booth location. If the new Site Manager, Mobile Tour is not based locally, StoryCorps will arrange travel and accommodations in Brooklyn as necessary and provide a daily meal allowance during the training period.
StoryCorps records, shares, and preserves stories from a diverse range of voices — from our Griot Initiative to preserve stories of African Americans, to our Historias Initiative to collect the experiences of Latinos. Experience working with diverse communities is required. Spanish language fluency is a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage administration, operations, and logistics of MobileBooth including: overall delegation of tasks and supervision of Facilitators; review of archival processing work completed by Facilitators; compilation and submission of regular reports on interview collection data, etc.
- Support on-the-ground outreach to support interview collection numbers
- Create weekly site reports and special event reports to distribute to StoryCorps staff and funders
- Supervise and foster professional development opportunities for Facilitators
- Function as primary on-site contact for Mobile Tour partners and press, including functioning as a StoryCorps spokesperson in interviews with the media
- Sustain relationships with public radio stations and act as primary contact during the MobileBooth stop
- Regularly facilitate interviews two days per week and as necessary
- Provide first level of support for technical problems occurring at the Booth
- Coordinate Booth transitions and repairs, as needed
- Regularly communicate with the Mobile Associate Director and other senior Mobile department staff regarding field operations and field staff performance
- Coordinate and lead StoryCorps events at each stop. These may include Opening Day press events, Listening Events, and App Training Workshops
- Perform other duties to support the Mobile department, as assigned
KNOWLEDGE, SKILLS, AND QUALIFICATIONS
- 2 or 4-year college degree
- Minimum 1 year experience in managing programs or projects, with strong multi-tasking and organizational skills and attention to detail
- Minimum 1 year experience working in diverse communities
- Driving proficiency and a valid driver’s license
- Ability to work independently and as part of a team
- Ability to be flexible and adaptable in order to contribute to problem-solving activities within a growing, changing organization
- Experience as an effective team leader; team-building skills
- Strong conflict negotiation and problem-solving skills
- Strong interpersonal, written, and verbal communication skills
- Demonstrated experience delivering effective public presentations and engaging diverse audiences
- Strong computer skills and proficiency in Microsoft Office, email, and database software
- Basic level of comfort learning and working with new technical equipment (e.g., audio recording equipment, databases, digital cameras)
- Cultural humility and the ability to work successfully with diverse groups of people
- At least 1 year of experience supervising staff (strongly preferred)
- Spanish language fluency, both orally and in writing
- Proficiency on a Mac platform
- Experience with audio recording equipment and/or digital cameras
- Experience with technical troubleshooting
- Experience in long-term travel
HOW TO APPLY
To apply, please send your cover letter and resume to email@example.com and include your last name and the position title in the subject line: for example, “Jones – Site Manager, Mobile Tour.” Application deadline is Monday, January 21, 2019. Include your cover letter and resume as attachments titled “YourNameLetter” and “YourNameResume.” In your cover letter, please tell us how you found out about this opportunity and whether you have applied for a position at StoryCorps in the past. If you wish to apply to multiple Facilitator positions, you must submit separate email applications for each specific position.
StoryCorps seeks to hire staff who reflect the diversity of the communities we serve. All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.