Information Systems & Technical Support Intern
Information Systems and Tech Support Internship
StoryCorps’ Information Technology department is a small and dedicated team of professionals who work very closely with all departments in our organization. The Information Technology intern will assist IT department staff in technical support duties, as well as implementing open-source solutions, tracking hardware and software inventory, assisting IT and other departments with reports, and training StoryCorps staff on new and existing software.
Duties and Responsibilities
Projects may include, but will not be limited to:
- Assist in troubleshooting technology issues.
- Monitor backup systems.
- Help with upgrading network equipment.
- Help with upgrading workstations.
- Assist in organization and maintaining IT resources.
- Provide technical support related to Mac equipment.
We are looking for someone with strong computer skills, very strong interest, and a passion to learn. Familiarity with Apple Macs is preferred but not necessary. A strong desire to work with Apple Macs is required. Must have ability to work independently as needed.
Value of Internship
The Tech internship offers practical work experience and an introduction to Mac desktop support. This internship will involve challenging opportunities, real technical projects, and interaction with staff. This is a great opportunity to gain hands-on experience in the computer field. This internship provides an opportunity to gain experience with the technical operations of a mid-sized media nonprofit.
StoryCorps seeks to hire staff who reflect the diversity of the communities they serve. All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.