Associate Director, Mobile Tour

Job Title: Associate Director, Mobile Tour
Department: Interview Collection
Division: Program
Location: Brooklyn, NY
Reports To: Managing Director, Interview Collection
Status: Full Time, Regular

Position Overview:

In 2005, StoryCorps converted an Airstream trailer into a traveling recording studio–our MobileBooth–and launched its first cross-country tour. Today, our national touring MobileBooth continues to operate year-round, making 4-6 week stops in cities and towns across the country. We partner with local public radio stations, cultural institutions and community-based organizations to get the word out and invite a diverse range of participants to record their stories at the Booth. The Mobile Tour is a key StoryCorps program that ensures the collection of voices and stories that reflect our nation’s diversity.
The Associate Director is responsible for the successful planning and execution of the Mobile Tour.  The Associate Director travels to each tour location in advance of the MobileBooth’s arrival to meet with the host partner, local community groups, and other affiliated parties to lay the groundwork for successful execution of the tour stop.  The Associate Director is responsible for planning and troubleshooting issues related to Booth siting, and works with the Site Manager to oversee the Booth’s stay in each town and its transition to the next tour stop.The Associate Director, Mobile Tour reports to the Managing Director, Interview Collection and is responsible for leading the Mobile Department Team, which includes the Mobile Site Manager, the Associate Manager, Mobile Tour Outreach, and three Mobile Facilitators.

StoryCorps is committed to telling stories from a wide range of voices – from our Griot Initiative, a program dedicated to recording the stories of African Americans to our Historias Initiative, a program dedicated to recording the stories of Latinos.  Candidates with work experience in diverse communities, particularly Latino and/or African American communities are strongly encouraged to apply.  Spanish language fluency is strongly preferred.

Essential Duties and Responsibilities:

Tour Planning: 

  • Collaborate with the Managing Director, StoryBooths, to create annual Mobile Tour plans
  • Design and execute Letters of Agreement for all NPR affiliate radio station partners
  • Visit each tour location in advance of the MobileBooth to plan and convene meetings, including Opening Day and Listening Events with station partners, community partners, and affiliated parties
  • Scout and secure an appropriate MobileBooth site
  • Manage and directly supervise the team of two senior-level Mobile staff responsible for outreach and engagement of community groups on each tour stop, and for on-the-ground implementation of each tour stop
  • Liaise with the Recording and Archive department to ensure effective ongoing maintenance, inspection, and upkeep of the MobileBooth, staff vehicles, and recording equipment, ensuring responsiveness to any emergencies that arise on the road

Continuous Improvement and Operational Efficiency

  • Oversee effective implementation of the StoryCorps app through partnerships with community and radio station partners in ten Mobile stops yearly
  • Ensure that community outreach and participant diversity targets are established and achieved for each stop, and regularly review reports to identify areas of improvement
  • Manage yearly interview projections to ensure compliance with    requirements of multiple funders
  • Create and monitor the annual Mobile budget, including monthly review of Budget Versus Actuals reports
  • Compose, assess, and annually revise the Mobile Tour Manual for Station Partners as needed to maintain up-to-date policies and procedures
  • Perform other duties to support the Mobile Tour and StoryBooths department, as assigned

Promotion and Interdepartmental Collaboration 

  • In collaboration with the Managing Director, manage the relationship between the StoryCorps Marketing & Communications Department and public radio station partners to ensure the Mobile Tour stop is effectively promoted through local media outlets and social media
  • Collaborate with StoryCorps’ Animation Department to promote the Mobile Tour with StoryCorps animated content through dual-licensed public media organizations, public television stations, and other public media outlets
  • Manage the relationship with StoryCorps’ Production Department to ensure that National Public Radio affiliate partners receive on-air promo templates, schedules for content transfers, and instructions in producing radio content consistent with StoryCorps’ broadcast standards

Hiring and Training

  • Hire annually a Mobile Tour Site Manager as well as a diverse Facilitator Team, including Bilingual Facilitators
  • Participate in the development and execution of the bi-annual training series for Mobile Facilitator staff

Knowledge, Skills, and Qualifications:
Required:

  • Bachelor’s degree
  • Minimum 3 years’ experience in managing logistics, with strong multi-tasking and organizational skills and attention to detail
  • Minimum 3 years’ experience working in diverse communities, including conducting outreach and engagement activities
  • Proven experience as an effective leader, with strong team-building skills
  • Ability to regularly travel one week per month, and for approximately two weeks per month on a quarterly basis
  • Availability to respond 24 hours, 7 days a week to needs and issues of the Mobile Tour, as needed
  • Excellent interpersonal, written/verbal communication, and public speaking skills
  • Strong research skills
  • Proactive problem-solving skills, and the ability to be flexible and adaptable to a growing, changing, fast-paced organizational environment
  • Ability to work independently as well as part of a team; excellent collaboration and conflict resolution skills
  • Strong computer skills and proficiency in Microsoft Office word processing, spreadsheet, email, and database software
  • Proficient driving skills and a valid driver’s license
  • Solid organization skills, multi-tasking ability, and attention to detail
  • Cultural competence/humility and the ability to work successfully with diverse groups of people

Preferred:

  • Minimum 3 years’ experience providing staff supervision and evaluation (strongly preferred)
  • Fluency in Spanish language, both orally and in writing (strongly preferred)
  • Proficiency on a Mac platform
  • Knowledge of public radio community

Application Instructions:

To apply, please send your cover letter and resume to employment@storycorps.org and include your last name and the position title in the subject line: for example, “Jones – Associate Director, Mobile Tour.” Include your cover letter and resume as attachments titled “YourNameLetter” and “YourNameResume.” In your cover letter, please tell us how you found out about this opportunity and whether you have applied for a position at StoryCorps in the past.

StoryCorps seeks to hire staff who reflect the diversity of the communities we serve.  All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law.  All are encouraged to apply.

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